top of page

Terms and Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Warranty

OUST Inc. warranties its products against manufacturing defects for a period of one month from the date of purchase. If you have a problem with our products you can call OUST Inc. with your questions and ask to get a return authorization number before returning the product to OUST Inc. Customer pays for return postage. OUST Inc. does not accept return products without a return authorization number. After we receive the product it will be inspected by our quality control and you will be contacted with the results. if we find the product to be defective from the manufacturing process the product will be replaced and sent back to the customer freight prepaid by Oust Inc.

If for any reason we find that the product failure was caused by the customer you will be notified and asked if you want your product sent back to you freight collect or you want OUST Inc. to dispose of it.

All OUST Bearings come lubricated from the factory with ME-TOL Synthetic speed oil. All MOC Series bearings should be lubricated every 6 hours of use with ME-TOL Synthetic speed oil.

All warranty claims are at the sole discretion of our Quality Control team. Our goal is to honor legitimate warranty claims and replace defective products to our valued customers.

 

Covered by Oust Warranty:

*Manufacturers defect including materials (cages, races, balls) or workmanship

 

Not Covered by Oust Warranty:

*Water/Rust Damage

*Bent or damaged seals from improper installation/Tool damaged 

*Failure caused by improper cleaning/maintenance or disassembly 

 

3. Returns

Returns can be sent to:

 

Oust Inc

PO Box 910 

Lomita, CA 90717

 

All returns must have an RMA #, Please contact us to received your RMA #.

 

Tracking must be provided with returns, Oust Inc is not responsible for lost return packages.

4. Disclaimer

  1. The materials on Oust Inc.'s web site are provided "as is". Oust Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Oust Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

5. Limitations

In no event shall Oust Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Oust Inc.'s Internet site, even if Oust Inc. or a Oust Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

6. Revisions and Errata

The materials appearing on Oust Inc.'s web site could include technical, typographical, or photographic errors. Oust Inc. does not warrant that any of the materials on its web site are accurate, complete, or current. Oust Inc. may make changes to the materials contained on its web site at any time without notice. Oust Inc. does not, however, make any commitment to update the materials.

7. Links

Oust Inc. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Oust Inc. of the site. Use of any such linked web site is at the user's own risk.

8. Site Terms of Use Modifications

Oust Inc. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law

Any claim relating to Oust Inc.'s web site shall be governed by the laws of the State of California without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

bottom of page