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Shipping & Returns

Shipping Policy

Please make sure you include your entire delivery address, including appartment #, Suite #, Route #, etc., in your shipping/delivery information.  Oust Bearings makes every effort to make sure your order is shipped quickly and accurately to the address you provide.  If an order is returned due to a bad address you provided, it will be returned to us.  We will then contact you for your complete address and re-send your order to you, however, you will be charged for since we have to create and pay for a new shipping label. If the order is returned due to an address error on our part, once the order is returned to us, we will gladly re-send the order without additional shipping charges to you.

Return & Exchange Policy

To make a return, You'll need to contact us for a Return Merchandise Authorizatiom Number (RMA). All warranty claims must provide a detailed explanation for the return. Oust accepts return 30 days from the original purchase date, After that all sales are final.

Once you receive the number, you must include the number on all packages you return.  Once we receive your returned merchandise, we will contact you about the status.

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